Organization for Security and Co-operation in Europe
Business Analyst Vienna, Austria June 2003 - January 2010
The Business Analyst was the liaison focal point between the various Business Units (Budget, Finance, Programmatic Fund Management) and Information and Communication Technology (ICT) Unit.
Working closely with programme managers and senior staff, I identifid business requirements, analysed their implementation feasibility and designed the solutions within the existing systems framework in accordance to the organization's financial regulations, rules and policies. Using PRINCE2 methodology, I managed the ICT team to deliver solutions.
Roles: Develop standard operating policies and procedures on access security and internal control standards Together with cross-departmental business process owners, I developed solutions from proposal to development, implementation and quality assurance stages in Budget, Finance, Procurement, Assets, Projects, Grants Management and Human Resources Implement financial, procurement, asset and human resource business processes (regulations, rules and policies) into corporate applications using Oracle e-Business Suite, LiveLink and Oracle Portal Set up and implement service desk solution and support procedures using Oracle Service and iSupport Train and guide e-Business Suite level 1 support personnel managing daily operational incidents Proactively analyse, identify and resolve operational level 2 and 3 problems; whenever possible, preventive measures are always part of the resolution Change and manage support procedures from post implementation phase to operational support adapting ITIL best practices Preliminary adopt International Public Sector Accounting Standard (IPSAS) implementation framework and help developing accounting policies relevant to IPSAS
Examples of delivered solutions are:
» Performance Based Programme Budgeting (PBPB) This unique solution enables programme managers and senior staff to define, update and review Programme Outline and Unified Budget Proposal on line. Once the budget is approved by the Permanent Council, approved Unified Budget is allocated to the relevant programmes and locked as current in the corporate systems. I supported programme managers to do funds allotments, manage and monitor their budgets by providing Programme Budget Performance reports.
» Programmes and Extra-budgetary Projects Reporting I designed reports that cross reference projects, project tasks, awards and award budgets with projects revenues, encumbrances and actual costs. The results were a set of 40 reports placed on a dashboard accessible by member states. The reports show the up to date projects's financial status on line.
» Encumbrance Accounting Reconciliation Absolute budgetary control is one of the prime directives in an international organization. An activity may not be executed without available funding. At any time, budget, encumbrance and actual entries must be reconcilable among Purchasing, Accounts Payable, Grants Accounting and General Ledger. I set up the modules so that expenditures (encumbrance and actual costs) are posted in both General Ledger and Grants Accounting on the same day. Then, I designed and got a custom report developed to identify the exceptions. For Year End process, I developed a custom solution to retain records of unliquidated obligations that are accrued and liquidated in the following years.